Creative Ticket Request
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Design
Design Tickets
10
How to create a Graphic Request
How to Create an Animated Social Post in FreshDesk
Due Date Best Practices
Stock/Photography Direction
Static vs GIF vs HTML5
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Frequently Asked Questions
7
What should I do if I notice an error on a graphic?
Should I Make Revisions on My Current Ticket or Create a New Ticket?
Should I reopen closed or older tickets?
Can I request a Brainstorm Session with the designers?
Where did my ticket go?
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Helpful Information
3
Lead times for (Graphics/Display/Animation/Video/Email)
What design elements should I request from a client?
File Types. What are they? EPS, AI, SVG, ETC.
Raindrop
1
2060 Digital Raindrop User Guide