Creative Ticket Request

Getting Started 0

Design Tickets 10

• How to create a Graphic Request
• How to Create an Animated Social Post in FreshDesk
• Due Date Best Practices
• Stock/Photography Direction
• Static vs GIF vs HTML5

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Frequently Asked Questions 7

• What should I do if I notice an error on a graphic?
• Should I Make Revisions on My Current Ticket or Create a New Ticket?
• Should I reopen closed or older tickets?
• Can I request a Brainstorm Session with the designers?
• Where did my ticket go?

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Helpful Information 3

• Lead times for (Graphics/Display/Animation/Video/Email)
• What design elements should I request from a client?
• File Types. What are they? EPS, AI, SVG, ETC.

Raindrop 1

• 2060 Digital Raindrop User Guide

General Writing Guides 1

• Standard Display & Social Copy Expectations

General 8

• How do I clear my browser cache?
• How do I login or reset my password in WordPress?
• How do I post a blog in WordPress?
• How do I use the 2060 Digital Page Builder?
• How do I add or edit forms on my website?

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