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Knowledge base
General
Getting Started
0
Design
Design Tickets
10
How to create a Graphic Request
How to Create an Animated Social Post in FreshDesk
Due Date Best Practices
Stock/Photography Direction
Static vs GIF vs HTML5
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Frequently Asked Questions
7
What should I do if I notice an error on a graphic?
Should I Make Revisions on My Current Ticket or Create a New Ticket?
Should I reopen closed or older tickets?
Can I request a Brainstorm Session with the designers?
Where did my ticket go?
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Helpful Information
3
Lead times for (Graphics/Display/Animation/Video/Email)
What design elements should I request from a client?
File Types. What are they? EPS, AI, SVG, ETC.
Raindrop
1
2060 Digital Raindrop User Guide
Content
General Writing Guides
1
Standard Display & Social Copy Expectations
Websites
General
8
How do I clear my browser cache?
How do I login or reset my password in WordPress?
How do I post a blog in WordPress?
How do I use the 2060 Digital Page Builder?
How do I add or edit forms on my website?
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